I feel so sorry for this man, this really shows the ignorance of some of our citizens. This veteran suffered from a physical injury and was still ridiculed for bringing a service dog into a Starbucks. Imagine those individuals who have a service dog to help them manage their PTSD symptoms who look well on the outside but are suffering in their minds? Lesson of the day: Just because you don't see an injury, doesn't mean it's not there. Lastly, asking a service dog handler about his or her disability is impolite and an intrusion of privacy.